Question 1

Events and client information

Accepted Answer

Manage photography events in collaboration with the client: dates, client details, instructions and designs in one event.

Open Events and select an event, or create one. Check its date and client information.

Use the event's customer-sharing area to choose which information the client can see and contribute.

Question 2

Clients and information intake

Accepted Answer

Manage clients from Customers and keep event-specific details and requests with the event. A customer's permitted shared inputs are separate from the photographer's private records.

Open Customers to find a client and their event context. Open the event to review client information and permitted shared requests.

Question 3

Event schedule and sessions

Accepted Answer

Use the event's schedule and private running order for the day's work. The old standalone session route and broad calendar synchronization are not current focused workflows.

Open the event's schedule or running-order card and review the existing entries. A private running-order change does not itself move the event date.

Question 4

Personal calendar feed

Accepted Answer

The account page offers a personal calendar-feed link and a replacement-link control. This is separate from the deferred calendar-sync module. End-to-end feed behavior has not been verified in this alignment.

Open Account and locate the calendar-feed section. Keep the feed URL private; replacing it invalidates the previous link.

Question 5

Event contracts

Accepted Answer

Event contracts have a separate document workflow with templates, revisions and customer access. Issuing a contract, signing and sending a notification are distinct actions; Maggie performs none of them.

Open the event's contract area. Review the document and revision before using the available issue or notification controls. Access and archive restrictions still apply.

Question 6

Shared contract access

Accepted Answer

A customer can view an issued contract where the photographer made it available on the event's shared page. Access checks apply; an event link is not blanket access to private documents.

Open the photographer's event link and the contract section if it is available. Review the displayed revision. For missing access or document corrections, contact the photographer.

Question 7

Account, profile and settings

Accepted Answer

Account, Profile and Settings hold the account's available personal and business preferences. Actions remain subject to authentication and verification; Maggie only explains them.

Open the relevant account page, review the current value and use its own save control. If access fails, use account recovery or Support.

Question 8

Security, privacy and access

Accepted Answer

Read the current Security, Privacy and Terms pages for published disclosures. Share links may require an access check; never send passwords or private link tokens to Maggie.

Use the policy links in the page footer. For a shared event's access, contact its photographer; account owners can contact Support.

Question 9

Accessibility and help

Accepted Answer

The accessibility statement describes the published status and contact path; it is not a promise that every flow has been independently certified.

Open Accessibility from the footer. Report the page, device and problem through the listed contact path without including private event details.

Question 10

Mobile web and prepared-device offline work

Accepted Answer

Mobile web and prepared-device offline infrastructure are separate from the disabled desktop Companion. Offline access depends on what was prepared on that device; it is not guaranteed automatic backup or unrestricted offline functionality.

Use the available offline-event controls to check preparation and synchronization status before losing connectivity. Review pending changes or conflicts after reconnecting; do not assume a local save reached the server.

Question 11

Simple event operations and customer sharing

Accepted Answer

Keep studio work private and choose what appears on the customer's page. Select Photography, Video and/or Magnets for each event; external delivery does not upload or store your photo and video collections here.

In Crew and Equipment, keep searchable master lists and departments. Equipment has owned quantities and reusable kits made from existing items, not extra stock. Review extracted rows and kit contents before confirming a file import.

Open the event's Crew or Equipment card to select resources. A dated event reserves every calendar day in its date range; existing timed bookings also count. Undated selections do not reserve availability. Resolve the conflict shown before saving; changing dates, stock or kit contents can also conflict.

In event finances, record the agreed price, incoming payments and expenses manually; mark only received payments and paid expenses accordingly. Money in minus paid money out is the actual balance. This is an event ledger, not business accounting or automatic payment collection; access depends on your plan.

Keep private notes, the running order and source/backup locations in the upper studio area. Source and backup entries record locations only: they do not copy, synchronize or verify files and never appear on the customer's page.

In customer sharing, add important people and reference photos, instructions and shared shot requests. Customers can contribute where access permits. Historical private shot lists are not automatically shared; edits follow authorship rules.

For Photography and Video, add named HTTPS delivery links and choose which to share. Links start private; private notes stay private. A link labelled Choose photos opens an external selection service, not an in-app photo-selection workflow. Magnets retain their design workflow.

Keep original receipts and chosen import sources in the private document archive, separate from edited records. Download originals or a selected bundle. An accountant package shares only its selected documents through an expiring, revocable link, not the event or its finances.

Use View as customer to review the shared page without customer activity being recorded. Saving does not notify anyone. Review the recipient, included changes and message before sending an update. Sent means provider acceptance, not delivery; opening WhatsApp, native share or copying a message does not prove it was sent.

Question 12

Budgets and manual finances

Accepted Answer

In event finances, record the agreed price, incoming payments and expenses manually; mark only received payments and paid expenses accordingly. Money in minus paid money out is the actual balance. This is an event ledger, not business accounting or automatic payment collection; access depends on your plan.